“My name is Lucille and my daughter is Melissa, who has Asperger’s Syndrome, and we have had the best experience we could ever ask for while using Hope Services, especially when it comes to Jackie.
I want to start out by saying Hope Services was not the first agency that we worked with. The first agency that we worked with assigned Melissa a job coach, Jessica, that did next to nothing for Melissa. I say next to nothing because she did get Melissa a job working 4 hours a week and that is where she left her. We talked to her about getting Melissa more hours but that never happened. In the end Jessica cancelled more appointments then she showed up to. We then turned to her Vocational Rehabilitation counselor for help. We told her what was going on with Jessica and she promised to get Melissa a different agency and different job coach. We were a little hesitant but agreed to try again.
We were assigned Hope Services and met Jackie. We were amazed with Jackie and everything she did with and for Melissa. We met with her at the library and talked for about an hour then she talked with Melissa for another 90 minutes. She found out what Melissa wanted to do and went right to work to help my daughter.
Before we knew it she had Melissa working for the school district, and when something went wrong, Jackie was on that too. She got my daughter approved for on the job training program at a college and now my daughter is an employee at the same college. Jackie has always stayed in touch with us and always acts like Melissa is her only client. If it is said that Melissa no longer qualifies to have Jackie as a job coach, she will be missed very, very much. Jackie is a very special person to us and she will never really know what she has done for Melissa and our family.
I just thought this was something you should know about how Jackie and Hope Services helped my family, and especially my daughter Melissa. We can’t thank you enough.”